Refund & Cancellation Policy

Last Updated: 1 Aug 2026

1. Current Free Beta Status

DhandaWala ([https://dhandawala.in](https://dhandawala.in)), operated by SAUBHAGYA ENTERPRISES (Proprietor: CHETAN SHARMA), is currently offered free of charge under our "Beta Free" tier. No payment details or subscription fees are collected for accessing basic messaging features.

2. Paid Premium Services & Future Refund Terms

In the event that optional paid premium add-ons or paid subscriptions are introduced in the future:

• Cancellation: You can cancel your subscription at any time via account settings. Access will continue until the end of your billing cycle.
• Refund Eligibility: Full refund requests submitted within 7 days of initial subscription purchase will be processed to the original payment method within 5-7 business days.
• Meta Message Usage: Meta Graph API utility charges (if applicable) are governed directly by Meta's WhatsApp Business API billing terms.

3. How to Request Support or Refund

For any billing questions, account cancellations, or refund inquiries, please contact our support team at support@dhandawala.in or call +91 9811576349.